Terms and Service

18 YEARS OR OLDER. Products may be rented or purchased for use by individuals 18 years or older, Tiki Glam rents and sells only to adults, who may rent or purchase the Products with a payment card or other approved payment method. By clicking agreeing to these Terms, you represent that you are 18 years or older and that you are authorized to use the chosen payment method (including, without limitation, credit cards) for the purpose of renting or purchasing the Products as described in these Terms.

LIMITS. You acknowledge and agree that we may place limits on the rental or purchase of Products, including but not limited to restricting orders placed under a single customer account, payment card or billing or shipping address. We reserve the right to limit, cancel or prohibit any rentals or sales of Products for any reason, including but not limited to availability concerns.

DELIVERY. Please select your method of delivery and I will delivery according to your terms. 

COLLECTIONS. If you do not pay the amounts you owe to Tiki Glam when due, then Tiki Glam will need to institute collection procedures. You agree to pay Tiki Glam's costs of collection, including without limitation reasonable attorneys' fees.

Rentals

The following additional conditions apply to the rental of any Product.

RENTAL FEE. The rental fee (“Rental Fee”) for the Product will be the total of the rental fee, insurance charges and delivery charges listed on the Site for your rental of the Product. When you place your rental order for a Product, you hereby authorize Tiki Glam to charge your payment card for the Rental Fee. Tiki Glam will charge your payment card the amount of the Rental Fee immediately upon your rental order. A reservation of a Product on the Site is an order for the rental of that Product, regardless of how far in advance that Product is reserved. In addition, at the time of your rental order for a Product, you hereby authorize Tiki Glam to charge your payment card for an amount equal to 100% of the original retail value of the Product set forth on the Site (“Retail Value”) plus applicable sales taxes; provided that Tiki Glam will only charge your payment card for an amount greater than the Rental Fee as described below. Rental Fees exclude all federal, state and local taxes, GST, fees, customs, duties, levies and other governmental assessments, all of which shall be paid by you directly or, if paid by Tiki Glam, shall be paid by you to Tiki Glam in connection with your rental order.

CANCELLATION POLICY. You may cancel your rental order subject to the following cancellation fees and policies: 

i.            If you cancel thirty (30) or more days in advance of the delivery date, there is no cancellation fee and you will receive a full refund issued to the payment card you used for the order.

ii.            If you cancel less than thirty (30) days but more than fourteen (14) days in advance of the delivery date, you will not receive any refund, but you will receive a full credit to your Tiki Glam account for the Rental Fee associated with the cancelled order. This credit can be applied to any future Tiki Glam rental.

iii.            If you cancel fourteen (14) or fewer days in advance of the delivery date, you will receive a credit to your Tiki Glam account for the Rental Fee associated with the cancelled order, minus a cancellation fee of $9.95.

RECEIPT OF THE PRODUCTS. Upon delivery, you bear responsibility for the Product(s). You agree to bear responsibility for receipt of Products shipped to the location specified at time of check out. You acknowledge that a Secure Shipping Address is highly recommended. A location where an individual can physically receive Product(s). In the event that an un-secure shipping address is provided, Tiki Glam does not bear liability for Products left unattended. Furthermore, you acknowledge that providing anything other than a Secure Shipping Address may result in delivery delays and additional delivery fees for which Tiki Glam will not be liable. You will be liable for all such delays and additional delivery fees.

USE OF THE PRODUCTS. You agree to treat the Products with great care, as if it was borrowed from your close friend. You are responsible for loss, destruction or damage to the Products due to theft, mysterious disappearance, fire, major stains or any other cause, other than normal wear and tear. Normal wear and tear encompasses minor stains, rips, missing beads, stuck zippers or other minor damage covered by the insurance you paid for with your rental of the applicable Product. If you return a Product that is damaged beyond normal wear and tear, then you agree that we shall charge you, and you shall pay, for the price for repairing or replacing the Product, as determined in our discretion, up to the Retail Value for the Product.

RETURN OF THE PRODUCTS. You agree to return the Products to Tiki Glam on or before the return date for the Products that are identified in the online invoice for your order. Tiki Glam is not responsible for any personal or other items left in the Products or which are returned to Tiki Glam in the Return Packaging. If you believe you have accidentally or otherwise sent us any such items, please contact customer service as soon as possible at customerservice@tikiglam.com. Tiki Glam may assist in attempting to locate such items at a customer’s request, but are not obligated to and assume no liability for doing so.

LATE FEES. If you return the Products late or not at all, a late fee of fifty dollars ($50.00) will be charged to the payment card you used to pay the Rental Fee or to any other payment card included in your account information that you have provided to Tiki Glam for every day that you are late returning the Products, and you agree to pay such late fees, up to an amount not to exceed 100% of the Retail Value  (plus the Rental Fee). The late fee is payable for each order of Products that is not returned when due, not for each Product that is the subject of the order that is late. If you have not returned a Product within twenty (20) days after the return date for the Product, your late return will be considered a non-return and Tiki Glam will charge your payment card the maximum late fee set forth in this Section 2(B), less any late fees that you have already paid.

PAYMENT OF 100% RENTAL VALUE Tiki Glam will not charge you for more than an amount equal to 100% of the Retail Value plus the Rental Fee, in the aggregate, for any charges arising under this Section 2(B), excluding collection costs. If you pay Tiki Glam an amount equal to 100% of the Retail Value under this Section 2(B) and you still possess the Product, the Product is yours to keep, though on an “AS IS” basis without warranty of any kind. For the avoidance of doubt, the limitations of this clause shall not apply to the Rental Fee, which is charged separately from, and in addition to, any other charges payable by you pursuant to this Section 2(B).